EngageSIM™ fuels your Healthcare organization’s skill-development and competency assessments with greater efficiency and tangible results.

the-strategic-architects-image

UPCOMING EVENTS:

COMING SOON…

WHAT BUSINESS PROBLEM ARE YOU TRYING TO SOLVE?

Learning and Development solutions are enablers towards achieving business results. That is why we start our conversations with a simple question: What business problem are you trying to solve?

At Minaya Learning Global Solutions (MLGS) every solution recommendation is rooted in this question and designed based on expected outcomes and results.

As practitioners, we understand the positive impact training can have on overall performance, but we also understand that training is not always the right solution.

Our team of seasoned learning and development professionals can help uncover what is impacting performance and define the right solution to improve it.

WE HAVE THE SOLUTION.

Our expertise spans a broad range of industries and functions with one common theme: performance improvement and results.

Onboarding, job skill training, upskilling, technology training, team building; leadership, management and frontline supervisor development, organizational development and change management.

These are all learning and development solutions MLGS can provide and deliver onsite or virtually . . . anywhere in the world.

Our Services

Minaya Learning Global Solutions provides professional services and resources for every phase of your learning and development initiatives. Our proven learning and development experience is what makes us the right choice for many of the leading Fortune 500 companies, and a strategic sub-contractor to the industry’s leading providers.

Minaya Learning Global Solutions provides more than just resources. We are value-added partners committed to service and resource excellence. We accomplish this by understanding your goals, needs, company, culture, and funding parameters.

When it comes to L&D strategic planning and implementation, you want to work with a company whose leadership and global teams have actually done the work.

CAPABILITY

Minaya Learning Global Solutions offers a range of options for content development. From the most simple, self-paced course to more advanced gamification and simulation development, we have the talent resources to meet even your most sophisticated development needs.

OUR PROCESS

Different industries and organizations have different constraints as it relates to content development. MLGS is able to provide on-site, virtual or off-shore development services to meet your project and budget needs. We can take your design and have it developed to your specifications or leverage our instructional designers for a complete design and development service package.

GLOBAL SOURCING

Our global talent network provides clients flexibility to leverage our talent resources on-site, virtually, using a dual shore model, or as an outsourced or managed engagement. We provide localization of content to meet your globalization needs.

CAPABILITY

Minaya Learning Global Solutions resources have proven expertise in all modalities of learning. The performance impact advantage we offer is through our understanding of when to use a given learning modality to enhance the learning experience.

OUR PROCESS

Be it a flipped classroom or blended learning model, micro-learning or performance support, our team of experienced instructional designers understand how best to leverage the array of learning modalities to engage learners and improve overall performance.

GLOBAL SOURCING

Our global talent network provides our clients with flexibility to leverage our talent resources on-site, virtually, using a dual shore model, or as an outsourced or managed learning services engagement. We can also provide for localization of content to meet your globalization needs. We offer resourcing options that optimize your projects and employee performance.

CAPABILITY

Our experienced instructor resources have proven business and technical competency in their respective areas of expertise. And, our instructors can deliver in local language, where necessary. Our vetting process includes a deep look into experience, approach and fit for a client’s unique environment and culture. Our in-region managers assist us in identifying the best instructor talent available. There is a reason why the leading industry training providers depend on Minaya Learning Global Solutions for global delivery resources and implementation support. We deliver!

OUR PROCESS

We’ve got you covered! Our Client Services team is ready to support your delivery needs anywhere on the globe. We understand the challenges of global instructor delivery resourcing and managing those resources to effectively deploy learning programs. Our Regional Project Managers support Asia, Latin America, North America and Europe and facilitate regional resource selection and orientation and ensure a smooth implementation of your training initiatives within their respective regions.

GLOBAL SOURCING

Minaya Learning Global Solutions has extensive experience sourcing the right resources to meet your delivery needs. Whether you have short term or long term engagements, locally or broadly disbursed throughout the globe, in-tact or virtual deployment plans, we will identify the best resources to meet your needs and work with you to onboard the resources. You provide the skill level and schedules to meet your needs and we’ll take it from there.

There are three key components in the education pipeline: Early Learning, K-12, and Higher Education. As more organizations are now accelerating their online offerings, Minaya Learning Global Solutions can help.

CAPABILITY

Minaya Learning Global Solutions has been involved in the Education Sector since 2007 as service providers and from a community service perspective. Whether your organization’s needs are in Early Learning, K-12 or Higher Education, Minaya Learning Global Solutions has a deep bench of team members who can support you with your organization’s unique challenges.

OUR PROCESS

The first step is understanding your needs and organizational challenges. We work closely with leadership teams, subject matter experts, lead teachers and professors. We then align on our approach to developing a course or program through high level design documents, detailed level design documents, alpha and beta versions of the content prior to sharing the final version with key stakeholders. We then ensure the new course assets are properly uploaded to the organization’s LMS. Once the initial course participants complete the course, we leverage their feedback to make final adjustments.

CAPABILITY

Learning strategy development requires a unique blend of competencies: strategic vision and detail orientation. It also demands real world experience. Our Learning Strategists take a detailed look into your organization to understand the gaps and business impacts of your current state and recommend viable approaches to close those gaps.

OUR PROCESS

Our initial discussions help identify the organizational goals and manner in which our clients want to leverage the Learning Strategist – independently or as part of the broader Learning and Development team. Depending upon the scope and complexity of the learning strategy it can take anywhere from two weeks to three months. The outcome is the Learning Strategy, which is a roadmap with recommendations that address the gaps, impacts, change management, issues/constraints, competency alignment, job mapping, support model, governance, visual themes, a high level curriculum roadmap, a high level design document, modalities, delivery approach and metrics and evaluation strategy, timelines and an initial project plan.

CAPABILITY

Minaya Learning Global Solutions offers project management talent resources that can support your project on-site or virtually across the globe. Whether your project is technical in nature, job skill focused or for professional development design, development or delivery; you need seasoned project management. We have regional, local and certified project managers. These individuals are the primary liaison between the client and the resources on the project, and ensure your project gets done on time, on budget and at the level of quality you demand.

OUR PROCESS

The complexity of your project and the location of your internal project manager(s) informs how best to build out the project management services for your initiative. We leverage standard project management methodologies yet can align with any unique methods or tools your company uses internally. The goal is to ensure on time services against the project plan, and to mitigate risk through effective management of resources, time and costs.

GLOBAL SOURCING

Depending upon your needs, Minaya Learning Global Solutions can source qualified project management resources in proximity to your location, country or region.

CAPABILITY

Minaya Learning Global Solutions lends years of experience to learning and development challenges that require a strategic approach. Our consultants bring you expertise in the areas of infrastructure, organizational design, scaling national and global initiatives, outsourcing, learning strategy design, and frameworks for business engagement that include dashboards, governance and business impact messaging. We can help you develop the strategies that support your operational and financial goals; turning your learning and development challenges into measurable business outcomes.

OUR PROCESS

How we work together is dependent upon your needs. We can partner with you one-to-one, as a member of your team to plan and execute, or we can mentor your existing staff growing their capabilities as learning leaders and managers.

Our mission and values are incorporated into our overall process and the way we work with our clients.

Our goal is to be your trusted partner. When you work with us, you can expect Competency, Value, Transparency and Commitment.

Your organization’s learning and development needs are unique. We ask questions and listen to clarify the needs and understand your goals. What business problem are you trying to solve?

Our solution recommendations are based on the unique needs of your organization. Our proposal outlines our understanding of the need, our recommended approach, the cost, terms and the timelines by which the work will get done.

Our scope of work is the formal agreement by which we will manage the project relative to outputs, timelines, resources and costs.

We roll up our sleeves and collaborate with your stakeholders and subject matter experts to design, develop and deliver on our scope of work.

When the work is done, there is still work to do. We care about your results and stay engaged with you to review results and measure the overall effectiveness of the engagement. Feedback is how we continuously improve so we’ll be asking for yours.

Learning Strategy

Getting from here to there from a workforce performance and learning infrastructure perspective demands expertise in organizational design, human performance, industry and globalization. MLGS offers proven Learning Strategists with experience and acumen aligned to your specific needs.

Self-Paced Learning

Self-paced learning is web-based training that must be relevant and served up in many forms:

  • Micro-Learning
  • Live Action and Animated Video
  • Simulation
  • Virtual Learning Experiences

Instructor Led Training

Instructor-Led Training (ILT) is still an important part of the learning modality mix for every organization. Our robust solutions create impacting and sustainable learning experiences with a bias towards performance, efficiency and results.

Virtual Instructor Led Training

Our synchronous virtual Instructor-Led Training (vILT) learning solutions create learner connectivity and collaborative learning experiences. MLGS has designed vILTs from one hour to a 3-month virtual program.

We understand how to leverage virtual learning infrastructure to engage and motivate learners.

Video Learning Solutions

Video is fast becoming a core component of today’s learning solutions. Our in-house production and multimedia team bring learning to life with the creation of animated or live action videos. These videos can be integrated into self-paced learning or as part of the ILT and vILT learning solutions.

Podcasts

Podcasts offer audio learning segments that can be standalone learning tools or part of a course or curriculum. Let our team help you create powerful learning for your field organization or anyone who wants to learn on the go.

Virtual and Augmented Reality

Virtual and Augmented Reality Training are powerful modalities for experiential and immersive training solutions. Today’s technology makes these learning solutions feasible and more available to clients. MLGS has the resources to make Virtual and Augmented Reality a viable training option for impactful and strategic training experiences.

Instructor Led Training

Instructor-Led Training (ILT) is still an important part of the learning modality mix for every organization. Our robust solutions create impacting and sustainable learning experiences with a bias towards performance, efficiency and results.

Learning Strategy

Getting from here to there from a workforce performance and learning infrastructure perspective demands expertise in organizational design, human performance, industry and globalization. MLGS offers proven Learning Strategists with experience and acumen aligned to your specific needs.

Podcasts

Podcasts offer audio learning segments that can be standalone learning tools or part of a course or curriculum. Let our team help you create powerful learning for your field organization or anyone who wants to learn on the go.

Self-Paced Learning

Self-paced learning is web-based training that must be relevant and served up in many forms:
  • Micro-Learning
  • Live Action and Animated Video
  • Simulation
  • Virtual Learning Experiences

Video Solution

Video is fast becoming a core component of today’s learning solutions. Our in-house production and multimedia team bring learning to life with the creation of animated or live action videos. These videos can be integrated into self-paced learning or as part of the ILT and vILT learning solutions.

Virtual Instructor Led Training

Our synchronous virtual Instructor-Led Training (vILT) learning solutions create learner connectivity and collaborative learning experiences. MLGS has designed vILTs from one hour to a 3-month virtual program. We understand how to leverage virtual learning infrastructure to engage and motivate learners.

Virtual and Augmented Reality

Virtual and Augmented Reality Training are powerful modalities for experiential and immersive training solutions. Today’s technology makes these learning solutions feasible and more available to clients. MLGS has the resources to make Virtual and Augmented Reality a viable training option for impactful and strategic training experiences.

Case Study
decorative

INDUSTRY

INSURANCE

decorative

CHALLENGE

UNDERWRITER TURNOVER

The personal lines operations group of a leading national insurance provider struggled with retention of underwriters. It was taking approximately nine months for an underwriter to become fully trained and productive in the role. The business challenge was that by the time the underwriters were fully trained, they either transitioned out of the personal lines operations group, were promoted to different roles or left the company.

decorative

APPROACH

STRATEGIC CONSULTING

MLGS was retained to provide consultative support on how to resolve the issue of Underwriter turnover within the operations center. Over a two month period, a detailed analysis was conducted to identify needs, performance drivers, hindering factors and gaps to achieve the business goals.

decorative

SOLUTION

LEARNING STRATEGY AND TRANSITION ROADMAP

Due to the MLGS process for analysis and job mapping activities, five (5) key focus areas and 17 solution recommendations were identified that addressed not only the Underwriter onboarding needs, but operational efficiency recommendations as well to provide a better support model for underwriters post training.